Privacy Policy

Last updated: February 20, 2026

1. Introduction

Metabolic Center ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered metabolic health analysis platform (the "Service").

2. Data We Collect

We collect the following types of information:

• Telegram Account Data: Your Telegram user ID, username, and display name
• Health Data: Blood test results, biomarker values, health goals, and medical history you choose to share
• Blood Test Photos: Images of blood test results you upload for AI analysis
• Profile Information: Age, gender, weight, height, and other details you provide
• Usage Data: How you interact with the Service, feature usage, and conversation history
• Payment Data: Processed by Paddle; we do not store your credit card details

3. How We Use Your Data

Your data is used to:

• Provide AI-powered blood test analysis and health insights
• Generate personalized meal plans, supplement protocols, and recommendations
• Track your metabolic health trends over time
• Improve and develop our AI models and Service
• Process payments and manage your subscription
• Communicate with you about your account and the Service

4. Data Storage & Security

We take your data security seriously:

• All data is encrypted in transit (TLS) and at rest (AES-256)
• Data is stored on secure, access-controlled servers
• Access to personal data is restricted to authorized personnel only
• We conduct regular security reviews and updates

5. Third-Party Services

We share data with the following third parties, only as necessary to provide the Service:

• OpenAI: Blood test images and health data are processed by OpenAI's API to generate AI analysis. Data is sent via encrypted API calls and is subject to OpenAI's privacy policy.
• Paddle: Payment processing is handled by Paddle. We do not store your payment card information. See Paddle's privacy policy.
• Telegram: The Service operates through the Telegram Bot API. Your interactions are subject to Telegram's privacy policy.

We do not sell your personal data to any third party.

6. Your Rights

You have the right to:

• Access: Request a copy of all personal data we hold about you
• Delete: Request deletion of your account and all associated data
• Export: Request your data in a portable, machine-readable format
• Rectify: Request correction of inaccurate personal data
• Restrict: Request restriction of processing of your data
• Object: Object to processing of your data for certain purposes
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at support@metabolic.center. We will respond within 30 days.

7. GDPR Compliance

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• We process your data based on your consent and our legitimate interest in providing the Service
• You may lodge a complaint with your local data protection authority
• We will notify you of any data breaches that may affect your rights within 72 hours

8. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

9. Cookies

Our website uses minimal, essential cookies for functionality. We do not use third-party tracking cookies or advertising cookies.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the Service or email.

12. Contact

For privacy-related questions or requests, contact us at:
support@metabolic.center